Your contact:

Plant Yard Handler

Please, inform the local yard management team of the issue, as soon as you notice it and before you leave the factory.


They will get in touch immediately with the local Renault-Trucks Manufacturing Quality Team who will advise you how the issue will be treated.

Either a solution can be found and implemented quickly before you leave the plant, or the truck will be repaired at dealer. In such a case, a comment is written by Renault-Trucks manufacturing Quality team on the transport document (CMR) to carry the vehicle as-is.