Outbound Logistics Quality  

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Follow the guide:

What is the defect?

What is your job role?

When did you note the defect?

Transport Damage

Damaged part - Transit damage. Missing part listed on the Vehicle Quality Checklist ( VQC). Exterior appearance

more

  • Truck carrier / Jockey
  • Bodybuilder specified by Renault Trucks DPLC
  • Bodybuilder (other)
  • Renault Trucks Dealer
  • End User
Direct access to a procedure I am familiar with
  • Loading area in factory (you have not left the plant yet)
  • Other (during delivery or at destination)

Technical non-conformity

Batteries. In bad working order (leakage,bad assembly etc...)

more

  • Truck carrier / jockey
  • Bodybuilder specified by Renault Trucks DPLC
  • Bodybuilder (other)
  • Renault Trucks Dealer
  • Renault Trucks Commercial Department
  • End User
  • Loading area in factory (you have not left the plant yet)
  • Other (during delivery or at destination)

Order non-conformity

Incorrect / Missing Part - non transit damage. Missing part not listed on the Vehicle Quality Checklist( VQC). Wrong part - Ordered part "A", Received part "B".

more

  • Bodybuilder specified by Renault Trucks DPLC
  • Bodybuilder (other)
  • Renault Trucks Dealer
  • Renault Trucks Commercial Department
  • End User
 
 

www.renault-trucks.com/logistics

Procedures and forms for your comments on trucks during/at delivery

DPLC Outbound logistics / V1 - february 2011

www.renault-trucks.com

© Copyright Renault Trucks 2011 | Legal & Credits